Book with confidence
Change your flight to a new date or time without any change fees, or put your fare in credit for a later trip. This applies to domestic New Zealand flights departing before 30 September 2021 & international flights departing before 31 December 2021. Changes must be made prior to your flight departure.
If your international flight is cancelled due to COVID-19, you can amend your travel within 7 days without a fare difference* or change fees.
*Please keep in mind fare difference applies if travel is in a different product or cabin.
Credit flexibility
If your plans change you can opt-in for credit for your flights, through to 31 December 2021 for international flights and 30 June 2021 for NZ domestic flights.
Opt-in for credit nowKeeping you safe while travelling
We are doing what we can to ensure every journey together is a safe and enjoyable one.
Find out moreCOVID-19 information hub
The hub includes details on changing flight requirements, credit and refunds.
Find out more
Flights to New Zealand
Flights to Norfolk Island
Flights to Cook Islands
Flights to North America
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Free cancellation and Pay Later options on selected properties.
Activity deals
Save up to 50% on select activities & attractions in New Zealand, Australia and the Pacific Islands.
Taxis
Pre-pay a set fare with no extra costs no matter the traffic. Cancel or change for free 24 hours prior to travel.
Airpoints™ Loyalty Programme
Earn Airpoints Dollars on flights, rental cars, hotels and more. Join for free.
