If there's a seat for sale on an Air New Zealand ticketed and operated flight, and you have enough Airpoints Dollars in your account, you can book an award ticket. It's as simple as that!

Auckland Hong Kong Alliance with Cathay Pacific

Our Alliance with Cathay Pacific will give you even more options for Airpoints™ reward travel between Auckland and Hong Kong.

With Air New Zealand's Auckland Hong Kong Alliance with Cathay Pacific from 31 January 2013 you can also book any seat available for sale as an award ticket on an Air New Zealand flight operated by Cathay Pacific. These flights will be numbered:

  • NZ35, NZ38, NZ80 or NZ85 Air New Zealand operated Auckland Hong Kong flights
  • NZ4990-NZ4995 Cathay Pacific operated Auckland Hong Kong flights

You will also be able to book a Partner Reward flight between Auckland and Hong Kong with Cathay Pacific. These rewards tickets are limited and subject to availability, so get in early to avoid disappointment. As with other reward travel, any additional taxes, levies or surcharges can not be paid with Airpoints Dollars.

See how many Airpoints Dollars™ you need for reward travel with Cathay Pacific.

To book your reward flight on Cathay Pacific from 31 January 2013 contact your nearest Air New Zealand Contact Centre.

* Cathay Pacific reward tickets are only available on flights between Auckland and Hong Kong. Award travel between Auckland and Hong Kong can be booked as an Air New Zealand award flight.

Airpoints Dollars spending on Airline Partner flights booked from 1 November 2012

As result of review of the Airpoints airline partnerships we have realigned the Airpoints Dollars earning and spending amounts when Airpoints members fly or redeem on our Airline partners. The new earning and spending rates on Airline partners better reflect the value our Partners place on Airpoints members flying on them. There is no change to the Status Points earning when travelling on our Star Alliance partner airlines.

This means that the amount of Airpoints Dollars required for Reward flights on our partners will be reducing for rewards booked from 1 November 2012.

See the Earning on Airline Partners for flights taken from 1 November 2012 chart here and the Spending on Airlines partners for flights booked from 1 November chart here.

Tasman Alliance

With the trans-Tasman Alliance with Virgin Australia you can also book any seat available for sale as an award ticket on an Air New Zealand flight operated by Virgin Australia. These flights have will be numbered:

  • NZ100-NZ999 Air New Zealand operated Tasman flights
  • NZ7900-NZ7998 Virgin Australia operated Tasman flights
  • NZ7000-NZ7899 Virgin Australia operated Domestic Australia flights

You can use your Airpoints Dollars to fly on Star Alliance airlines and our other airline partners. Check out the redemption ticket options.

On the ground, you can redeem your Airpoints Dollars for car rental, hotel accommodation, and Koru Club membership. You can also gift rewards to other people living at the same address as you - even if they're not Airpoints™ members themselves.

Please note that payment for holiday packages can only be made with a credit card.

How to request your reward

Online

Booking Airpoints rewards online is quick and easy, and with no service fees for online bookings, you'll save money. You can now pay for all Air New Zealand operated flights online with your Airpoints Dollars, even to long-haul destinations. Start your booking here, then follow the instructions. Have your credit card handy to pay for any applicable airport and government costs.

Please Note: Companion tickets and journeys that include flights on our partner airlines cannot be booked online at present - for these rewards, please call your nearest Air New Zealand Contact Centre. Applicable service fees apply.

By Phone

Call your nearest Air New Zealand Contact Centre and have your Airpoints membership number and Personal Access Code (PAC) ready. The Air New Zealand Contact Centre can also help you with PAC number queries. You will need your credit card to pay for any applicable taxes, levies and surcharges. Please allow three working days for us to process your request.