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Rolls-Royce Trent 1000 Engine Maintenance Requirements

Due to the ongoing global issue impacting Rolls-Royce Trent 1000 engines that power a number of our Boeing 787-9 Dreamliner aircraft, earlier than expected maintenance checks on a specific part of the ‘Package C’ engine compressor are required as advised by Rolls-Royce, in conjunction with European regulator EASA.

Continuing to get our customers to their destinations is our first priority, however, as a result of these maintenance requirements, Air New Zealand may need to reschedule a number of international services.

In addition to this, we have leased a Boeing 777-300 aircraft from fellow Star Alliance member, EVA Air, to help with additional capacity on some routes. This aircraft is also operated by our Air New Zealand pilots and cabin crew.

Customers impacted by these schedule or aircraft changes will be contacted directly by Air New Zealand, via the contact information provided in their booking, or the travel agent they booked through.

For services already scheduled to be operated by our lease aircraft, customers will be advised at the time of booking.