Contact us - Worldwide
Our English speaking contact centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply).
Further contact information can be found on your regional website.
Please note: All our European 0800 toll free numbers are only reachable by landline.
| Calling from | Sales & reservations |
|---|---|
| New Zealand | 0800 737 000 (Within NZ) +64 (0)9 357 3000 (Overseas) TTY assistance is available for deaf and hearing impaired via NZ Relay on 0800 4 711 711 |
| Australia | 1800 132 476 |
| Austria | 0800 297 225 (landline only) |
| Canada | 1866 351 9528 TTY assistance is available for deaf and hearing impaired via Telecommunications Relay Service on 711 or 1-800-855-2880 |
| China | 400 101 8080 |
| Cook Islands | 682 26 300 |
| Denmark | 802 54 156 |
| Fiji - Nadi | 679 672 2955 |
| Fiji - Suva | 679 331 3100 |
| France | 0800 990 364 |
| Germany | 0800 1800 421 |
| Hong Kong | 852 2862 8988 |
| India | 800 8525 021 (toll free) |
| Indonesia | 800 8525 021 (toll free) |
| Israel | 972 3560 1616 |
| Italy | 0800 789 827 |
| Japan | +81 3 5521 2770 |
| Korea | 02 737 4025 |
| Malaysia | 800 8525 021 (toll free) |
| Mexico | 9000 2558 |
| Netherlands | 0800 023 3011 |
| New Caledonia | 687 286 677 |
| Niue | 683 4317 |
| Norfolk Island | 6723 22 195 |
| Samoa | 685 20 825 |
| Singapore | 800 8525 021 (toll free) |
| Solomon Islands | 679 331 3100 |
| Spain | 900 994 977 |
| Switzerland | 0800 897 951 |
| Tahiti | 689 540 740 Email: airnztahiti@airnz.co.nz |
| Taiwan | 0080 185 2038 |
| Thailand | 800 8525 021 (toll free) |
| Tonga | 676 23 192 |
| United Kingdom and the Republic of Ireland | 0800 028 4149 |
| United States | TTY assistance is available for deaf and hearing impaired via Telecommunications Relay Service on 711 or 1-800-855-2880 |
| Vanuatu | |
| Vietnam | 800 8525 021 (toll free) |
New Zealand
0800 737 000 (Within NZ)
+64 (0)9 357 3000 (Overseas)
TTY assistance is available for deaf and hearing impaired via NZ Relay on 0800 4 711 711
Canada
1866 351 9528
TTY assistance is available for deaf and hearing impaired via Telecommunications Relay Service on 711 or 1-800-855-2880
United States
TTY assistance is available for deaf and hearing impaired via Telecommunications Relay Service on 711 or 1-800-855-2880