Digital experience

Air New Zealand has a goal to be a leading digital airline globally.

The airline is increasingly looking to digital technologies to enhance the experiences it delivers to its customers.

Innovations include Airband™ a wearable wristband for children travelling unaccompanied that gives guardians greater visibility of their young one's journey, an artificial intelligence chatbot called Oscar, and a unique coffee ordering feature on its mobile app for customers using certain airport lounges.

Check out some of Air New Zealand's latest innovations below.

  • Manage your travel plans on the go with the Air NZ mobile app 
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  • Follow your child's journey every step of the way with the Airband™ 
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  • Get help with your travel with our artificial intelligence chatbot 
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