Air New Zealand Airpoints™ terms & conditions

The following terms and conditions are important and affect your rights as a Member of the Air New Zealand Airpoints™ Programme. They form part of your Membership Agreement, and you should read them carefully.
Last updated 31 March 2021

1. Summary

2. Your obligations

3. Privacy statement

4. Email communications

5. Application for Airpoints Membership

6. Deceased Airpoints Member account closure

7. Airpoints Card

8. Australian residents

9. Airpoints Member benefits

10. Earning Airpoints Dollars and Status Points

11. Claiming missing Airpoints Dollars and Status Points

12. Qualifying flights

13. Qualifying purchases

14. Airpoints Dollars expiry

15. Spending Airpoints Dollars

16. Flight rewards

17. Non-Flight Rewards

18. Gifting Rewards to members of your household

19. Status Points

20. Shairpoints

21. Fees associated with your Airpoints Membership

22. OneSmart

23. Airpoints Dollars top-up

24. Direct Earn Financial Products

25. Credit and charge card reward point conversion to Airpoints Dollars

26. Notice and contact details

27. Tax

28. Changes to these Terms

29. Termination

30. Limitation of liability

31. Disclaimers

32. Laws of New Zealand apply

33. Miscellaneous

34. Definitions