We are here to help
You will need to complete forms and meet other requirements before you travel on any flight, including your flight home.
Book with Confidence
Change fees waived for international flights departing before 28 Feb 2022.
Online credit tool
If your travel plans are impacted by the alert level changes please opt-in for credit.
The hub includes details on changing flight requirements, credit and refunds.
Keeping you safe while travelling
We are doing what we can to ensure every journey together is a safe and enjoyable one.
Flights are just the beginning
Unlock exclusive discounts when you book a flight. Free cancellation and Pay Later options on selected properties.
Enjoy the convenience of booking a rental car with our trusted partners. Free cancellation for all rental car bookings made through Air New Zealand.
Save up to 50% on select activities & attractions in New Zealand, Australia and the Pacific Islands.
^Any fare difference and change fees are waived. Fare difference applies if travel is in a different product or cabin.
Bay of Islands image courtesy of Northland Inc; Couple at airport with baggage image courtesy of Olena Yakobchuk