Island Economy Flexi fares

Booking changes

Permitted prior to departure.

Booking change fee

No fee.

Additional fare difference


Service fees for making booking changes

Payable (unless changing online).

Booking cancellations

Fully refundable, with the exception of bookings over Dec - Jan Period to/from Samoa, Rarotonga, Tonga and Niue where AU$200.00 cancellation fee per person will apply. If upgraded from an Islands Smart Saver fare, only the upgrade portion is eligible for a refund.

No shows

Fully refundable with the exception of travel to Samoa, Rarotonga, Tonga and Niue for travel Dec - Jan when a 50% no show penalty applies.

Name changes


Airpoints™ & Status Points

Eligible for Airpoints Dollars™ unless booked in N or F class or purchased with Airpoints Dollars or Fly Buys.
Eligible for Status Points unless booked with Airpoints Dollars or Fly Buys.

Checked bag

  • seat Fare: No checked in bags. To add checked in baggage upgrade to a seat+bag fare.
  • seat+bag and theworks fares include one checked bag (excluding infants). Max 23kg. 
    (For sales and travel to Honolulu two checked bags apply for theworks fares. Max 23kg.)
  • worksdeluxe include two checked bags (excluding infants). Max 23kg each.

Meals, drinks and inflight entertainment

Depends on which 'Seats to Suit' option selected.

Fare rules

Island Flexi.