If you have purchased a ticket on Air New Zealand or selected Star Alliance carriers you may be able to use your Airpoints Dollars™ to upgrade and enjoy a little luxury inflight.

There are a range of upgrade opportunities for Airpoints™ members – check out the table below for a summary of options available to you.

  Recognition Upgrades Elite Short Haul Recognition Upgrades
Elite Airpoints Dollar Upgrades

OneUp™ Upgrades Star Alliance Upgrades
Exclusive to Elite members
Overview Long-Haul:
Upgrade one cabin class per upgrade voucher on Long Haul sectors. Including services to Perth, Honolulu, Bali and between Sydney and Rarotonga.

Short-Haul:
Upgrade from Economy to Business per upgrade voucher. Includes flights between New Zealand and Eastern Australia and the Pacific Islands.

Can be requested at any time prior to travel (but we recommend requesting at time of booking).
One Elite Short-Haul Recognition Upgrade voucher can be used to move from Economy to Business class on our services between New Zealand and Eastern Australia or the Pacific Islands (excludes flights to Perth, Honolulu, Bali and between Sydney and Rarotonga).

Can be requested at any time prior to travel (but we recommend requesting at time of booking).

Can be confirmed up to 355 days before travel if upgrade seats are available.
Long-Haul:
Airpoints Dollars set price upgrade rates available on long-haul Air New Zealand flights for Elite members.
Upgrades can be purchased to the next cabin class only (including services to Perth, Honolulu, Papeete, Bali and between Sydney and Rarotonga).

Short-Haul:
Upgrade from Economy to Business at a set rate on sectors between New Zealand and Eastern Australia and the Pacific Islands. Upgrades can also be purchased to the next cabin class on 777 & 787 services.

Can be requested at any time prior to travel (but we recommend requesting at time of booking).
Can be confirmed up to 355 days before travel if upgrade seats are available
Air New Zealand’s upgrade system that gives Airpoints members the opportunity to place an 'offer' for the chance to move up to the next cabin class when travelling internationally.

Once you've made a booking, you can make an offer by logging in to your account. Offers must be made at least 7 days before your flight's departure.
Upgrades available on selected Star Alliance carriers.

Request at time of booking.

See rates here.
Elite
Tick.
Elite members receive 2 Recognition Upgrades per membership year. Upgrades are confirmed up to 355 days prior to scheduled flight if upgrade seats available.
Tick.
Elite members receive 1 Elite Short Haul Recognition Upgrade per membership year. Upgrades are confirmed up to 355 days prior to scheduled flight if upgrade seats available.

Unlimited

Your offer will be upweighted by 50%
Gold
Gold members receive 2 Recognition Upgrades per membership year. Upgrades are confirmed from 6 days prior to scheduled flight if seats available, after Elite upgrade requests are processed.

Not available
Cross.
Not available

Your offer will be upweighted by 30%

Silver
Silver members receive 1 Recognition Upgrade per membership year. Upgrades are confirmed from 6 days prior to scheduled flight if seats available, after Gold upgrade requests are processed.

Not available

Not available

Your offer will be upweighted by 10%
Airpoints
Not available

Not available

Not available

Please note UK Passenger Duty charges on upgrades from the UK apply. For more information, read our FAQs.