Trans-Tasman and Pacific Islands Business Smart Saver fares

Booking changes

Permitted prior to departure for a fee.

Booking change fee

AUD $100 per person (infants excluded). Waived if upgrading to Premium Economy or Business Premier on the same flight.

Additional fare difference


Service fees for making booking changes

Payable (unless changing online).

Booking cancellations

No refund.
(Non-refundability/cancellation penalty) waived in case of death of passenger or immediate family member.

Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. NB immediate family defined by IATA Resolution 012 which states "Immediate Family": spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law.

No shows

Results in cancellation of sector.

Name changes

Not permitted.

Airpoints™ & Status Points

Eligible for Airpoints Dollars™ unless booked in F class or purchased with Airpoints Dollars.
Eligible for Status Points unless booked with Airpoints Dollars.

Checked bag

3 pieces per person (excluding infants) - up to 23kg. Excess baggage charges apply. Note - stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.

Carry-on baggage 

2 carry-on bags (up to 7kg each) permitted. 

Meals, drinks and inflight entertainment

Fare includes Business Class meals and drinks and inflight entertainment.

Fare Rules

Trans-Tasman and Pacific Islands Smart Saver.