Seat and Seat + Bag fares
Booking changes
Prior to day of departure: permitted
On day of departure: not permitted
Booking change fee
AUD $50 per person (infants excluded)
Additional fare difference for booking changes
Payable
Service fees for making changes
Payable (unless changing online)
Booking cancellations
No refund
(Non-refundability/cancellation penalty) waived in case of death of passenger or immediate family member
Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. NB immediate family defined by IATA Resolution 012 which states "Immediate Family": spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law
No shows
Results in cancellation of sector
Name changes
No
Airpoints™ & Status Points
Eligible for Airpoints™ unless booked in N or F class or purchased with Airpoints Dollars
Eligible for Status Points unless booked with Airpoints Dollars
Checked bag
Seat Fare: No checked in bags. To add checked in baggage upgrade to a Seat + Bag fare
Seat + Bag includes 1 checked bag 23kg
Fare rules
Seat and Seat + Bag Fares