Trans-Tasman and Pacific Islands Economy Smart Saver fares
Booking changes
Permitted prior to departure for a fee.
Booking change fee
AUD $100 per person (infants excluded).
Waived if upgrading to premiumeconomy or businesspremier™ on same flight / date.
Additional fare difference
Payable.
Service fees for making booking changes
Payable (unless changing online).
Booking cancellations
No refund permitted.
(Non-refundability/cancellation penalty) waived in case of death of passenger or immediate family member.
Ticket cannot be held in credit unless upgraded to a Flexi fare, then it is permitted to be held in credit.
Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. NB immediate family defined by IATA Resolution 012 which states "Immediate Family": spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law.
No shows
Results in cancellation of sector.
Name changes
Not permitted.
Airpoints & Status Points
Eligible for Airpoints Dollars unless booked in F class or purchased with Airpoints Dollars.
Eligible for Status Points unless booked with Airpoints Dollars.
Checked bag
- seat Fare: No checked in bags. To add checked in baggage upgrade to a seat+bag fare.
- seat+bag and theworks fares include one checked bag (excluding infants). Max 23kg.
- worksdeluxe* includes two checked bags (excluding infants). Max 23kg each.
*worksdeluxe is only available until 30 April 2024.
Meals, drinks and inflight entertainment
Depends on which 'Seats to Suit' option selected.
Fare Rules
Trans-Tasman and Pacific Islands Smart Saver.