menu
Toggle mobile navigation menu
Plan
Where we fly
Flights to New Zealand
Flights to Pacific Islands
Flights to USA
Flights to Canada
Flights to South America
Explore destinations
Discover a better way to fly
New Zealand Road Trip Planner
Baggage
Carry-on baggage
Checked-in baggage
Excess baggage
Prepaid Extra Bags
Baggage services
Preparing for travel
NZ entry & transit
US entry & transit
Canada entry & transit
Argentina entry & transit
Norfolk Island entry & transit
South Africa entry & transit
Flight Information
Arrivals & Departures
Airport maps & connections
Flight Schedules
Travel alert information
Route Maps
Customer service & tarmac delay plan
Special assistance
Flying with children
Children travelling alone
Flying when pregnant
Special meals & food allergies
Special diets & food allergies
Disability / accessible travel
Medical conditions
Book
Best Fares
Fly to New Zealand
Fly to North America
Fly to South America
Fly to Cook Islands
Fly to Norfolk Island
Finding our lowest fares
Hotels
Cars
Car deals
Driving in New Zealand
Events and activities
Activity deals
Tours & attractions
Ski New Zealand
Great Walks
Booking options
Need help with your holiday?
Manage bookings
Booking options
Group travel
Fare hold
Fare rules
Compassionate fares
Star Alliance Round the World airfares
Tasman Online Price Promise
MYER one Offer
Travel extras
Hotels
Seat Select
Campervans
Travel insurance
Multistop bookings
Taxi transfers in New Zealand
Experience
At the airport
Domestic check in
International check in
Online check-in
Lounges
Onboard your flight
Domestic
Tasman
Islands
Long haul
Skycouch™
Cuisine & wine
Inflight entertainment
Safety videos
Inflight wellbeing
Seat maps
Boeing 787-9
Boeing 787-9 V2
Boeing 777-300
Boeing 777-300 (refurbished)
Boeing 777-200
Airbus A320 (International)
Airbus A320 (NZ Domestic)
Aerospatiale ATR72
Bombardier Q300
Alliance partners
Virgin Australia
United Airlines alliance
Singapore Airlines
Cathay Pacific
Air China
Air NZ mobile app
TextExpress™
Airpoints™
About Airpoints™
Co-operation partners
Airpoints news
Star Alliance
Earning Airpoints Dollars™
JR Duty Free
Travel partners
Card Partners
Earning on flights
Shopping
Spending Airpoints Dollars™
Flight rewards
Koru membership
Companion tickets
Gifting flights with Airpoints Dollars™
Travel partners
Upgrades
Status Points and frequent flyer tiers
Frequent flyer tier benefits
Silver
Gold
Elite
Frequently asked questions
Programme fee chart
Koru
Koru benefits
Manage Booking
Check In
Sign in
Sign out
Toggle profile menu
sign in
Toggle messages menu
0
Toggle search menu
Plan
Book
Experience
Airpoints™
Fare terms & conditions
Choose from the options below to view full terms and conditions for each fare type.
Smart Saver fare conditions
Flexi fare conditions
Business Class fare conditions
menu
Toggle mobile navigation menu
Check In
Manage Booking
Sign in
Sign out
Plan
Where we fly
Explore destinations
Discover a better way to fly
New Zealand Road Trip Planner
Baggage
Preparing for travel
Flight Information
Special assistance
Book
Best Fares
Finding our lowest fares
Hotels
Cars
Events and activities
Booking options
Travel extras
Experience
At the airport
Onboard your flight
Seat maps
Alliance partners
Air NZ mobile app
Airpoints™
About Airpoints™
Earning Airpoints Dollars™
Spending Airpoints Dollars™
Status Points and frequent flyer tiers
Programme fee chart
Koru
Ask Oscar
Close
Close koru bot window
Got some feedback? We'd love to
hear from you
.