Air New Zealand crowned Airline of the Year
This is the sixth time the airline has received the top honour in AirlineRatings.com's Airline Excellence Awards.
AirlineRatings.com's panel of seven judges, who have more than 200 years of aviation experience between them, assess airlines on 12 key criteria for the awards each year. This includes customer reviews, product offerings, safety, fleet age, profitability and environmental leadership.
The judges come from the United States, France, United Kingdom and Australia.
AirlineRatings.com editor-in-chief Geoffrey Thomas says Air New Zealand remains on top in virtually every category, which is an extraordinary achievement.
"Air New Zealand is a clear industry leader which is remarkable when it is up against much larger global carriers. The airline is committed to excellence in all areas of its business with its employees across the globe consistently delivering exceptional customer service."
Air New Zealand Acting Chief Executive Jeff McDowall says the airline is honoured to take out AirlineRatings.com's top award for a record sixth time.
"Our 12,500 employees both on the ground and in the air are committed to offering the best travel experience on the 17 million customer journeys we facilitate every year, so it's fantastic to have these efforts recognised by such an esteemed global judging panel. We'd also like to thank our customers for their ongoing loyalty to Air New Zealand.
"While we are extremely proud to receive this award, 2020 marks Air New Zealand's 80th year and we are focused on delivering some great new initiatives, as well as launching our non-stop Auckland-New York service in late October."
In addition to being named Airline of the Year, Air New Zealand has also won the AirlineRatings.com award for Best Premium Economy for the sixth time in a row.
Issued by Air New Zealand Communications.
About Star Alliance
The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 19,000 daily flights to more than 1,250 airports in 195 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.
Star Alliance Press Office: Tel: +49 69 96375 183 or email: firstname.lastname@example.org