Long-haul fares

Our long-haul fares are for all international flights, except flights between any two of these countries: Australia, New Zealand, the Cook Islands, Fiji, Niue, Norfolk Island, Samoa, Tonga, Vanuatu, Tahiti or Honolulu.

You can choose Economy, Premium Economy or Business Premier, with the option of low Saver fares or fully refundable Flexi fares. All our fares are return rather than one-way, with no additional return surcharge. This gives you the freedom to book different fares for each direction of your journey.

Take a moment to check the fare conditions below, so you can choose the booking flexibility, baggage allowance and comfort options you need. When you book online with us, a link in the ‘view details’ section will show the relevant fare conditions before you complete your booking.

If you only book one direction of your journey, be aware that some countries can have stricter entry requirements if you arrive without a booked return flight.

All our long-haul fares are eligible for Airpoints Dollars™ and Status Points, unless booked in N or F class (Grabaseat Greenlight fares) or purchased with Airpoints Dollars or Fly Buys. Each fare has a different earning rate. For details see our Airpoints™ calculator.

Business Class and Business Premier fares are eligible for Airpoints Companion tickets on Air New Zealand operated flights, unless Companion tickets are purchased with Airpoints Dollars. Economy and Premium Economy fares may also be eligible, contact us to find out.

Search for flights on Air New Zealand now.

Global Saver Max fares are our lowest fares available for sale year-round for travel to North America, South America, the UK and Asia.

Cancellations

  • Refundable (if cancelled one day or more before departure) subject to AU$500 cancellation fee per adult (child and infant discounts apply), if cancelled before travel commences.
  • If you later upgrade to a Global Flexi or Business Flexi fare, only the difference between the original fare booked and the upgraded fare is eligible for refund if the ticket is cancelled. The original AUD500 cancellation penalty still applies.

Changes

Name changes are not permitted on any fares, so you can’t transfer them to another person.

Date changes and rerouting are permitted right up until departure. You’ll have to pay any fare difference and also a booking change fee of AU$100 per person (infants excluded). If you’re not making the change online, a service fee of AU$60 per change per seat applies for changes made from within Australia, otherwise the service fee of the country you’re calling from will apply.

No shows

If you don’t show up in time for your flight, the fare will be cancelled and refunded less AU$500 cancellation fee per adult (child and infant discounts apply).

Additional rules

  • Global Saver Max fares earn Airpoints Dollars™ unless purchased with Airpoints Dollars™.
  • Global Saver Max fares do not permit purchase of Airpoints™ confirmed upgrades or
  • Companion Tickets.
  • The fare level for children (2-11 years) is 75% of the applicable adult fare if accompanied by an adult.
  • One infant (0-23 months) not requiring a seat may travel with each adult at 10% of the applicable adult fare, with subsequent infants travelling at the child fare level
    12 months maximum stay.
  • Bookings made online do not incur booking service fees. Please note that bookings made through an Air New Zealand Travelcentre or Contact Centre will incur a booking service fee of AUD60 per seated passenger, per one way journey (bookings to New Caledonia incur a booking service fee of AUD30 per seated passenger, per one way journey).

Global Saver fares are not only well priced, but also earn you Airpoints Dollars™. And you can make changes to your booking by paying a change penalty plus service fees and any difference in fare price if your current fare is not available.

Global Saver fares apply to bookings in Economy and Premium Economy service classes. Book these great low fares well in advance as they sell out quickly.

Terms & Conditions for Online Booking

  • Tickets are not transferable to another person.
  • Date changes and rerouting are permitted as below by calling 13 24 76:
    • Prior to day of departure or after departure, a change fee of AUD80 per adult and child fare applies. Where a change requires the purchase of a higher priced fare, the difference between the original fare and the upgraded fare is payable in addition to the change penalty.
    • Please note a Contact Centre service fee of AUD60 per seated passenger, per one way journey applies to all changes.
  • If cancelled before travel commences tickets will be refunded less AUD300 cancellation penalty per adult (child and infant discounts apply), unless upgraded from a Global Saver Max fare, when the original cancellation penalty applies.
  • In the event of no-show tickets will be refunded less AUD500 penalty per adult (child and infant discount apply).
  • If you later upgrade to a Global Flexi or Business Flexi fare, only the difference between the original fare booked and the upgraded fare is eligible for refund if the ticket is cancelled. The original AUD300 cancellation penalty still applies.
  • Global Saver fares earn Airpoints Dollars unless purchased with Airpoints Dollars.
  • Global Saver fares are eligible for Airpoints Companion Tickets on Air New Zealand operated flights unless purchased with Airpoints Dollars.
  • Global Saver fares do not permit purchase of Airpoints™ confirmed upgrades.
  • The fare level for children (2-11 years) is 75% of the applicable adult fare if accompanied by an adult.
  • One infant (0-23 months) not requiring a seat may travel with each adult at 10% of the applicable adult fare, with subsequent infants travelling at the child fare level 12 months maximum stay.
  • Bookings made online do not incur booking service fees. Please note that bookings made through an Air New Zealand Travelcentre or Contact Centre will incur a booking service fee of AUD60 per seated passenger, per one way journey (bookings to New Caledonia incur a booking service fee of AUD30 per seated passenger, per one way journey).Tickets are not transferable to another person.

Global Flexi fares give you great flexibility for travel to our long haul destinations.

Global Flexi fares can be changed at any time. There's no change penalty to pay, although you'll have to pay the difference in the cost of the new fare (if any) plus a service fee.

These fares apply to bookings in Economy and Premium Economy service classes.

Terms & Conditions for Online Booking

  • Tickets are not transferable to another person.
  • Changes are permitted at any time by calling 13 24 76. Please note a Contact Centre or Travelcentre service fee of AUD60 per seated passenger, per one way journey is payable, and where a change requires the purchase of a higher priced fare, the difference between the original fare and the upgraded fare is also payable.
  • If cancelled before travel commences, full refund applies unless previously upgraded from a Global Saver Max or Global Saver fare in which case the respective cancellation penalties apply. See the terms and conditions for Global Saver Max fares or Global Saver fares.
  • Global Flexi fares earn Airpoints Dollars™ and are eligible for Airpoints Companion Tickets on Air New Zealand operated flights unless purchased with Airpoints Dollars
    The fare level for children (2-11 years) is 75% of the applicable adult fare if accompanied by an adult.
  • One infant (0-23 months) not requiring a seat may travel with each adult at 10% of the applicable adult fare, with subsequent infants travelling at the child fare level
    12 month maximum stay.
  • Bookings made online do not incur booking service fees. Please note that bookings made through an Air New Zealand Travelcentre or Contact Centre will incur a booking service fee of AUD60 per seated passenger, per one way journey (bookings to New Caledonia incur a booking service fee of AUD30 per seated passenger, per one way journey.

Travel on our Business Saver Max fare to our long haul destinations and enjoy the luxury of Business Class or Business Premier.

Terms & Conditions for Online Booking   

  • Tickets are not transferable to another person.
  • Date changes are permitted as below by calling 13 24 76:
    • Prior to day of departure or after departure, a change fee of AUD300 per adult fare applies. Where a change requires the purchase of a higher priced fare, the difference between the original fare and the upgraded fare is payable in addition to the change penalty.
  • Please note a Contact Centre or Travelcentre service fee of AUD60 per seated passenger, per one way journey applies.
  • If cancelled before travel commences tickets will be refunded less AUD600 cancellation penalty (infant discounts apply), unless upgraded from a Saver Max fare, when the original cancellation penalty applies.
  • In the event of no-show tickets will be refunded less AUD500 cancellation penalty (infant discounts apply), unless upgraded from Global Saver Max fare, when the original cancellation penalty applies.
  • Airpoints™ members will earn Airpoints Dollars™ at a higher rate when travelling on Business Class fares.
  • Business Class fares are eligible for Airpoints Companion Tickets on Air New Zealand operated flights unless purchased with Airpoints Dollars.
  • The fare level for children (2-11 years) is the same as the applicable adult fare.
  • One infant (0-23 months) not requiring a seat may travel with each adult at 10% of the applicable adult fare, with subsequent infants travelling at the child fare level.
  • 12 month maximum stay.
  • Bookings made online do not incur booking service fees. Please note that bookings made through an Air New Zealand Travelcentre or Contact Centre will incur a booking service fee of AUD60 per seated passenger, per one way journey (bookings to New Caledonia incur a booking service fee of AUD30 per seated passenger, per one way journey).

Travel on our Business Saver fare to our long haul* destinations and enjoy the luxury of Business Class or Business Premier.

Terms & Condition for Online Booking

  • Tickets are not transferable to another person.
  • Date changes are permitted as below by calling 13 24 76:
    • Prior to day of departure or after departure, a change fee of AUD300 per adult fare applies. Where a change requires the purchase of a higher priced fare, the difference between the original fare and the upgraded fare is payable in addition to the change penalty.
  • Please note a Contact Centre or Travelcentre service fee of AUD60 per seated passenger, per one way journey applies.
  • If cancelled before travel commences tickets will be refunded less AUD300 cancellation penalty (infant discounts apply), unless upgraded from a Saver Max fare, when the original cancellation penalty applies.
  • In the event of no-show tickets will be refunded less AUD500 cancellation penalty (infant discounts apply), unless upgraded from Global Saver Max fare, when the original cancellation penalty applies.
  • Airpoints™ members will earn Airpoints Dollars™ at a higher rate when travelling on Business Class fares.
  • Business Class fares are eligible for Airpoints Companion Tickets on Air New Zealand operated flights unless purchased with Airpoints Dollars.
  • The fare level for children (2-11 years) is the same as the applicable adult fare.
  • One infant (0-23 months) not requiring a seat may travel with each adult at 10% of the applicable adult fare, with subsequent infants travelling at the child fare level.
  • 12 month maximum stay.
  • Bookings made online do not incur booking service fees. Please note that bookings made through an Air New Zealand Travelcentre or Contact Centre will incur a booking service fee of AUD60 per seated passenger, per one way journey (bookings to New Caledonia incur a booking service fee of AUD30 per seated passenger, per one way journey).

Business Flexi fares are fully refundable. Changes are permitted right until departure, and beyond too if you don't make your flight. There's no change penalty to pay, although you'll have to pay the difference in the cost of the new fare (if any) plus a service fee.

Terms & Conditions for Online Booking

  • Tickets are not transferable to another person.
  • Date changes and rerouting are permitted at any time by calling 13 24 76. Please note a Contact Centre or Travelcentre service fee of AUD60 per seated passenger, per one way journey is payable, and where a change requires the purchase of a higher priced fare, the difference between the original fare and the upgraded fare is also payable.
  • In the event of no-show tickets will be refunded less AUD500 cancellation penalty (infant discounts apply), unless upgraded from Global Saver Max fare, when the original cancellation penalty applies.
  • Airpoints™ members will earn Airpoints Dollars™ at a higher rate when travelling on Business Class fares.
  • Business Class fares are eligible for Airpoints Companion Tickets on Air New Zealand operated flights unless purchased with Airpoints Dollars.
  • The fare level for children (2-11 years) is the same as the applicable adult fare.
  • One infant (0-23 months) not requiring a seat may travel with each adult at 10% of the applicable adult fare, with subsequent infants travelling at the child fare level.
  • 12 month maximum stay.
  • Bookings made online do not incur booking service fees. Please note that bookings made through an Air New Zealand Travelcentre or Contact Centre will incur a booking service fee of AUD60 per seated passenger, per one way journey (bookings to New Caledonia incur a booking service fee of AUD30 per seated passenger, per one way journey).

Long-haul service classes

This information is for Air New Zealand operated flights only. For flights operated by our codeshare and partner airlines, please contact the relevant airline. When booking a multi-airline journey online with us you can follow a link in the ‘view details’ section to see the relevant baggage information before completing your booking. To learn more, see checked in baggage.

Be entertained in comfortable ergonomic seats without paying for things you don’t need.

  • Available on all aircraft operated by Air New Zealand
  • One carry-on bag up to 7kg
  • One checked-in bag up to 23kg
  • Standard seat select included
  • Economy Skycouch™ option available on our Boeing 777 and Dreamliner 787-9 flights
  • Complimentary fresh and innovative  cuisine, quality New Zealand wines, plus beverages and snacks
  • Vegetarian, gluten intolerant and other special meal options for selection when booking
  • Child’s meal including activities pack, select when booking
  • On-demand entertainment including TV programmes, music, games and movies

A premium travel experience at an affordable price.

  • Available on Boeing 777 and Dreamliner 787-9 aircraft operated by Air New Zealand only
  • Not available on flights operated by our codeshare partners
  • Two carry-on bags up to 7kg each
  • Two checked-in bags up to 23kg each
  • Luxury customised leather seats with more personal space
  • Standard seat select included
  • Premium check-in, priority baggage and priority boarding
  • Complimentary Premium Economy cuisine, quality New Zealand wines plus beverages and snacks
  • Vegetarian, gluten intolerant and other special meal options for selection when booking
  • Child’s meal including activities pack, select when booking
  • On-demand entertainment including TV programmes, music, games and movies

Flexible flights plus the ultimate inflight comfort, food and entertainment.

  • Business Premier lie-flat seating is available on Boeing 777 and Dreamliner 787-9 aircraft operated by Air New Zealand
  • Our Boeing 767 fleet features a leather armchair in Business Class
  • Two carry-on bags up to 7kg each
  • Three checked-in bags up to 23kg each
  • Global Flexi fare option included, giving you change flexibility  and a full refund if you cancel before departure
  • Lounge access when departing from airports with an Air New Zealand Lounge
  • Luxury leather seats, more personal space, with standard seat select included
  • Premium check-in, priority baggage and priority boarding
  • Complimentary drinks including premium New Zealand wines, select your meal from our Business Premier menu designed by consultant chef Peter Gordon
  • Vegetarian, gluten intolerant and other special meal options for selection when booking
  • Child’s meal including activities pack, select when booking
  • On-demand entertainment including TV programmes, music, games and movies

Airpoints™ Gold, Elite and Koru baggage allowances

Airpoints Gold and Elite members can take an additional carry-on bag (up to 7kg). Airpoints Gold, Elite and Koru members can take an additional checked bag (up to 23kg), with Economy and Premium Economy fares. Business already allows the maximum of three bags.

Children’s fares

For children aged 2 - 11 years accompanied by an adult, a long-haul fare is 75% of the adult fare, except for Business Premier/Business Class where a child fare is the same as an adult fare.

One infant (0 - 23 months) not requiring a seat may travel with each adult at 10% of the adult fare provided the infant is less than two years old for the entire journey. Additional infants travel at the child fare level.

Booking online

There is no booking service fee when booking online. If you book through our contact centre there’s a AU$60 booking service fee per seated passenger, per one-way journey.

Card payment fee when booking

Paying for your booking with a charge, credit or debit card incurs a percentage based fee that differs by card type. To avoid paying this fee you can pay by Airpoints Dollars, Air NZ Travelcard or POLi. Please see our help section for further credit card fees information.