Frequently asked questions
Find answers to our most common travel questions via the sections below, or search for your own.
- How do I reprint my e-ticket?
- Can I check-in online? How do I do that?
- Can I change or cancel my domestic and/or Tasman and Pacific Island booking?
- How much will it cost to change my domestic flight?
- What happens if I miss my flight or my plans change?
- I am travelling alone, am I better to buy an Economy Skycouch™ or Premium Economy?