Transit on NZ1 and NZ2, Business Premier
Transit to other Air New Zealand flights
Transit to flights on other airlines
Transit on NZ1 and NZ2
To meet the security requirements of US Customs and Border Protection, travellers in transit in Los Angeles on NZ1 to Auckland or NZ2 to London must remain in the transit facility. Here is an outline of the transit procedure you can expect.
- When you leave the aircraft in Los Angeles, Air New Zealand ground staff will direct you to the transit area where you will be required to present your passport and completed U.S. Immigration form to officials for inspection. ALL non US and Canadian passport holders must hold either a valid visa or an ESTA (for Visa Waiver Programme nationals) to transit the USA
- There is no requirement to complete the Customs form when in transit
- Boarding passes must be retained for the continuation of your journey
- Entry formalities require all travellers aged 14 - 79 to have a photo and prints of index fingers taken by officials (US and Canadian citizens exempt)
- US Customs and Border Protection processing may result in a delay to enter the transit facility; we understand queuing can be uncomfortable so will be offering refreshments while you wait to be processed by the authorities
- If you need to use a toilet before entering the transit area, please ask one of our Air New Zealand ground staff for directions
- Once in the transit facility, complimentary refreshments and snacks are available to you.
Should you require any assistance in the transit facility, please do not hesitate to speak with any of the Air New Zealand ground staff.
Transit on NZ1 and NZ2, Business Premier
Air New Zealand has gained dispensation from US Customs and Border Protection to allow Air New Zealand Business Premier travellers access to the Air New Zealand International Lounge in Los Angeles. Invitations will be issued to transiting Business Premier travellers in-flight explaining the procedure. The regular entry formality requiring all travellers aged 14 - 79 to have a photo and prints of index fingers taken by officials will apply (US and Canadian citizens exempt), however checked baggage will not need to be collected in Los Angeles. Should customers choose not to proceed through to the International Lounge, they are welcome to stay in the premium area of the transit facility.
Access to the International Lounge without collecting bags is only available to Business Premier travellers transiting Los Angeles on NZ1 or NZ2. Business Premier travellers connecting to or from all other flights will need to collect their bags, clear Customs and re-checkin at the transfer desk before proceeding to the International Lounge.
Transit to other Air New Zealand flights
If you are transferring to an Air New Zealand flight with a different flight number you will need to go through regular US Customs and Border Protection processes with all of your bags.
- Entry formalities require travellers aged 14 - 79 to have a photo and prints of index fingers taken by officials (US and Canadian citizens exempt)
- Bags which are tagged to their final destination may be re-checked at the Interline Transfer Desk before leaving the arrival hall (even if you do not hold a boarding pass for your next flight)
- If you are holding a boarding pass to your onward destination, after leaving the arrival hall you may proceed directly to your departure gate
- If you do not hold a boarding pass for your next Air New Zealand flight, proceed to the Air New Zealand Service Centre in the departure concourse to obtain your boarding pass and seat allocation.
Transit to flights on other airlines
If you are transferring to a flight on another airline you will need to go through regular US Customs and Border Protection processes with all of your bags.
- Entry formalities require travellers aged 14 - 79 to have a photo and prints of index fingers taken by officials (US and Canadian citizens exempt)
- Bags which are tagged to their final destination may be re-checked at the Interline Transfer Desk before leaving the arrival hall (even if you do not hold a boarding pass for your next flight)
- If you are holding a boarding pass to your onward destination, after leaving the arrival hall you may proceed directly to your departure gate in the appropriate terminal
- If you do not hold a boarding pass for your next flight, you should make your way to the appropriate airline to obtain a boarding pass.
See more information on connecting with United or Lufthansa flights at Los Angeles.
