International Airline Concierge Service
We can help with just about anything. Just ask.
Imagine having someone to help you out with a little local knowledge when you need it - like where to find a good vegan restaurant in Downtown San Francisco, or the perfect latte in Auckland.
Someone who knows exactly where you're going, what you need and how to get it.
Air New Zealand is proud to offer our personalised International Airline Concierge service that is as unique as the country we call home.
On hand at the departure gate prior to boarding, during your flight, and upon arrival in your destination, an International Airline Concierge is available to ensure your travel needs are met right throughout your Air New Zealand journey.
Our friendly team of Airline Concierges can provide you with advice on:
- Itinerary planning to catch those must-see sights
- The amazing activities on offer at the destination
- Airline processes and help with ongoing travel arrangements
- A wide range of accommodation and rental car recommendations
- Local restaurants to check out and the best shopping locations
Our International Airline Concierge service is offered on our long haul international flights¹ throughout our Pacific Economy, Pacific Premium Economy and Business Premier cabins.
Remember that we're here to help.
¹ Now available on selected routes including San Francisco - Auckland, Auckland - San Francisco, Vancouver - Auckland, Auckland - Vancouver, London - Los Angeles, Los Angeles - London, Auckland - Los Angeles and Los Angeles - Auckland.
