Domestic Smart Saver fare conditions
Booking changes (check Fare Rules for change restrictions)
Prior to day of departure: permitted
On day of departure: not permitted
Booking change fee
AUD $50 (per person, infants exempt)
Additional fare difference
Payable
Service fees for making changes
Payable (unless changing online)
A service fee of AUD $30 per person, per one way journey applies for changes made through The Contact Centre, Air New Zealand Holidays Store or Airport
Booking cancellations
No refund
(Non-refundability/cancellation penalty) waived in case of death of passenger or immediate family member
Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. NB immediate family defined by IATA Resolution 012 which states "Immediate Family": spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law
No shows
Results in cancellation of sector
Name changes
No
Airpoints™ & Status Points
Eligible for Airpoints unless booked in N or F class or purchased with Airpoints Dollars™ or Fly Buys
Eligible for Status Points unless booked with Airpoints Dollars or Fly Buys
Checked bag
Includes 1 checked bag up to 23kg (excluding infants)
Standard seat select
Yes
Fare rules
Smart Saver Fares