Why is Air New Zealand aligned with Virgin Australia?
We have a number of code share arrangements with airlines globally. Working with Virgin Australia connects Air New Zealand's 27 domestic destinations with Virgin Australia's 31 domestic Australian destinations, creating the largest ever Australasian network for trans-Tasman travellers, which is a good thing for passengers and good for Air New Zealand!
Which Australian destinations have been added to the network?
Here's a map showing the destinations which have been added to our network.
How does the in-flight experience on flights operated by Virgin Australia compare to that on flights operated by Air New Zealand?
We've aligned the customer experience between services offered by both airlines. Virgin Australia made changes to their in-flight experience and this is how our services compare:
| Air New Zealand | Virgin Australia | ||
| Seat | |||
| > | Seat | > | Seat |
| > | 1 carry on bag - 7kg | > | 1 carry on bag - 7kg |
| > | Tea, coffee and water | > | Tea, coffee and water |
| > | Buy snacks and drinks onboard | > | Buy snacks and drinks onboard |
| > | Entertainment: TV, music, games via back of seat in-flight entertinment | > | Entertainment: digEplayers can be hired onboard (subject to availability) |
| Seat + Bag | |||
| Seat product, plus | |
||
| > | 1 checked bag - 23kg | > | 1 checked bag - 23kg |
| The Works | |||
| Seat + Bag product, plus | |
||
| > | Seat request | > | Entertainment: via digEplayer including movies, TV, e-books, games |
| > | Entertainment: including movies | > | Meal and drink bundle |
| > | A meal and drinks | ||
Do I have a choice which carrier I fly with?
Yes you do - and if you're booking on either carrier's website, it is very clear if you're going to be travelling on the other carrier.
Where do I go at Check-In?
Please go to the check in counter for the carrier on which you are flying. At the moment you are not able to check in for a Virgin Australia flight at an Air New Zealand counter or vice versa.
Anything else I should know?
We've compiled FAQ answers to cover some key points of information for our customers.
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